Terms and conditions of Luppino Gioielli

Users who use the Services offered by LUPPINO GIOIELLI declare that they know and accept these general terms and conditions.

Owner of Luppino Gioielli and related Services

Luppino Gioielli Srls
Via Carusa 32, 89027 Sant’ Eufemia d’ Aspromonte ( RC) C.F./P.IVA: IT 02988480808
Camera di Commercio di Reggio Calabria
ordini@luppinogioielli.com

AMMINISTRATORE UNICO: Luisa Luppino

Info on Luppino Gioielli

luppinogioielli.com is the official website of LUPPINO GIOIELLI SRLS, a company that deals with the online sale of precious and semi-precious jewels, both handcrafted and otherwise. Through the site, the User can search for information about the brand and purchase products online.

Content provided by the User

Users are responsible for their own content and those of third parties that they share on LUPPINO GIOIELLI, by uploading them, inserting content or by any other means. Users release the Owner from any liability in relation to the unlawful dissemination of third party content or the use of LUPPINO GIOIELLI, in a manner contrary to the law.

The Owner does not carry out any type of moderation of the contents published by the User or by third parties, but undertakes to intervene in the face of reports from Users or orders given by public authorities in relation to content deemed offensive or illegal.

Rights on content provided by Users

Gli unici diritti concessi al Titolare in relazione ai contenuti forniti dagli Utenti sono quelli necessari al funzionamento ed al mantenimento di LUPPINO GIOIELLI.

Content Provided by Third Parties

The Owner does not make any preventive moderation on the contents or links provided by third parties shown on LUPPINO GIOIELLI. The Owner is not responsible for such contents and their accessibility.

Registration

In order to use the Service or part of it, Users must register by providing, in a truthful and complete manner, all the data requested in the relevant registration form and fully accept the privacy policy and these general conditions. The User has the duty to guard and keep his access credentials confidential.

Account cancellation and user account closure

Registered Users can deactivate their accounts, request their cancellation or stop using the Service at any time, through the LUPPINO GIOIELLI interface or by contacting the Owner directly.

The Owner, in case of violation of these Terms, reserves the right to suspend or close the User’s account at any time and without notice.

Purchase

Purchase procedure

Each order sent constitutes an offer for the purchase of products. Orders are subject to availability and the owner’s discretionary acceptance.
The User must select the products and check out, after carefully checking and possibly modifying the information contained in the order summary. The order is made by confirming the order and is subject to payment of the price, taxes and shipping and payment costs indicated in the order summary form.

The Order Processing Receipt does not constitute acceptance of the order. The conclusion of the contract takes place at the time of sending the Order Confirmation by the Owner to the email address provided by the User. The Owner reserves the right not to confirm an order by communicating to the User within 20 days of purchase, at the email address associated with his purchase, the possible unavailability of one or more of the products purchased. In this case, the Owner will refund the price and shipping costs incurred by the User.

Product availability

The prices, descriptions or availability of the products displayed are subject to change without notice. The photos inserted are indicative and do not constitute a guarantee of the quality of the products.

Execution of the Order

The Order is executed within the terms specified in the summary page and in the Order Confirmation email, subject to the availability of the product ordered.
Il Titolare non potrà ritenersi responsabile per danni subiti dall’Utente a causa di ritardi nella consegna che non siano dipendenti da circostanze prevedibili dalle parti al momento dell’invio della Conferma d’Ordine.

Delivery

Deliveries are made during normal business hours to the address indicated by the User and in the manner specified in the order summary.
Upon delivery, the User must check the content by specifying any anomalies in the delivery form.
In case of failure to collect within the deadline set by the carrier, the products will be returned to the Owner, who will refund the price of the products but not the shipping cost. The Owner cannot be held responsible for errors in delivery due to inaccuracies or incompleteness in the compilation of the purchase order by the User, for any damage to the products after delivery to the carrier or for delays in delivery to the latter. attributable.

Right of withdrawal

In case of purchase of products or services on LUPPINO GIOIELLI, the User has the right to withdraw from the contract without stating the reasons, within 30 days. The withdrawal period expires after 30 days from the day on which the User or a third party – other than the carrier and designated by the User – acquires physical possession of the goods. To exercise the right of withdrawal, the User is required to inform the Holder of the decision to withdraw through an explicit declaration sent to the contacts indicated.

Effects of withdrawal

If the User withdraws from this contract, he will be reimbursed for all payments he has made to the Owner, including delivery costs (with the exception of additional costs deriving from the possible choice of a type of delivery other than the least expensive type of delivery. standard offered) without undue delay and in any case no later than 30 days from the day on which the Owner is informed of the User’s decision to withdraw from this contract. These refunds will be made using the same payment method used by the User for the initial transaction, unless the User has expressly agreed otherwise; in any case, the User will not have to incur any costs as a result of this refund. The refund may be suspended until receipt of the goods or until the User has demonstrated that he has returned the goods, whichever is earlier.
The User is requested to return the goods and deliver them to the Owner without undue delay and in any case within 30 days from the day on which he communicated the withdrawal from this contract. The deadline is met if the User returns the goods before the 30-day period has expired. The costs of returning the goods will be borne by the User. The User is only responsible for the decrease in the value of the goods resulting from the handling of the goods other than that necessary to establish the nature, characteristics and functioning of the goods.

Limitations on the right of withdrawal on products

Damaged or used products are not replaced or reimbursed, even if only partially. The User must insert a copy of the delivery document received inside the packaging box.
The right of withdrawal does not apply: to goods made to measure or clearly personalized or which, by their nature, are likely to deteriorate rapidly, are sealed and not suitable for return for hygienic reasons or are connected to the protection of health and have been open after delivery.

Warranty

The consumer user has the right to a guarantee on the conformity of the products and services purchased. The warranty has a duration of 24 months starting from the delivery of the goods and the lack of conformity must be communicated to the Owner within 2 months of discovery.
To exercise the right to guarantee, the User must send an e-mail to the Owner indicating the order number and an accurate description of the defect (it is advisable to also attach photographic material).
All elements are essential and will be verified by the Owner before responding to the User.
If the lack of conformity of the product is ascertained, the User has the right to obtain, after returning the defective product to the Owner, its repair or replacement. L’Utente ha inoltre il diritto di richiedere al Titolare una congrua riduzione del prezzo o la risoluzione del contratto qualora la riparazione e la sostituzione risultassero impossibili o eccessivamente onerose, il Titolare non abbia provveduto alla riparazione o alla sostituzione del bene entro un termine congruo oppure la sostituzione o la riparazione precedentemente effettuata abbia arrecato notevoli inconvenienti all’Utente.
To exercise the right to guarantee and for further information in this regard, the User is required to contact the Owner.

The service is provided “così com’è”

The Service is provided by the Owner “così com’è”, without any express or implied guarantee as to its accuracy or availability.

Interruption of the Service

The Owner reserves the right to add, remove features or features or suspend or completely interrupt the provision of the Service, both temporarily and definitively. In the event of a definitive interruption, the Data Controller will act as possible to allow Users to collect their information hosted by the Data Controller.

Resale of the Service

Users are not authorized to reproduce, duplicate, copy, sell, resell or exploit any portion of LUPPINO GIOIELLI and its Services without the express permission of the Owner, guaranteed directly or through a specific resale program.

Indemnify

The User undertakes to indemnify the Owner (as well as any companies controlled or affiliated by the same, its representatives, administrators, agents, licensees, partners and employees), from any obligation or liability, including any legal costs incurred to defend themselves in court, which should arise in the face of damages caused to other Users or third parties, in relation to the content uploaded online, to the violation of the terms of the law or the terms of these conditions of service.

Use not permitted

The Service must be used as established in the Terms.
Users cannot:

  • reverse engineer, decompile, disassemble, modify or create derivative works based on LUPPINO GIOIELLI or any portion of it;
  • circumvent the computer systems used by LUPPINO GIOIELLI or its licensors to protect the content accessible through it;
  • copy, store, modify, change, prepare derivative works or alter in any way any of the contents provided by LUPPINO GIOIELLI;
  • use any robot, spider, search application and / or site retrieval, or any other device, process or automatic means to access, retrieve, scrape or index any portion of LUPPINO GIOIELLI or its contents;
  • rent, license or sublicense LUPPINO GIOIELLI;
  • defame, offend, harass, engage in threatening practices, threaten or otherwise violate the rights (such as the right to privacy and publicity) of others;
  • disseminate or post illegal, obscene, illegitimate, defamatory or inappropriate content;
  • use LUPPINO GIOIELLI in any other improper way that violates these Terms.

Privacy policy

For information on the use of personal data, Users must refer to the privacy policy of LUPPINO GIOIELLI.

Intellectual Property Rights

All trademarks of the Application, figurative or nominative, and all other signs, commercial names, service marks, word marks, commercial names, illustrations, images, logos that appear concerning LUPPINO GIOIELLI are and remain the exclusive property of the Owner or of the its licensors and are protected by applicable trademark laws and related international treaties.

Age requirements

Users declare to be of age according to the legislation applicable to them. Minors may use LUPPINO GIOIELLI only with the assistance of a parent or guardian. In nessun caso minori di 16 anni possono usare LUPPINO GIOIELLI.

Limitation of Liability

The Owner, within the limits of applicable law, is liable for damages of a contractual and extra-contractual nature to Users or third parties only when these constitute an immediate and direct consequence, for willful misconduct or gross negligence, of the activity of LUPPINO GIOIELLI.

The User expressly exempts and relieves the Owner from any liability, within the limits permitted by applicable legislation, in relation to any damages or claims of any kind and kind of his own and / or third parties including direct, indirect, punitive, incidental, special damages. , damages deriving from lost profits, lost revenues, data loss or replacement costs deriving from or otherwise connected with this agreement.

Changes to these Terms

The Owner reserves the right to make changes to the Terms at any time, giving notice to the User through its publication within LUPPINO GIOIELLI.

The User who continues to use LUPPINO GIOIELLI after the publication of the changes accepts the new Terms without reservation.

Transfer of the contract

The Owner reserves the right to transfer, assign, arrange by novation or subcontract all or some of the rights or obligations deriving from the Terms, provided that the User’s rights provided herein are not affected.

The User may not assign or transfer in any way their rights or obligations under the Terms without the written authorization of the Owner.

Communications

All communications relating to LUPPINO GIOIELLI must be sent using the contact information indicated in the Contract.

Ineffectiveness and partial nullity

If any clause of the Terms proves to be null, invalid or ineffective, the aforementioned clause will be eliminated while the remaining clauses will not be affected by this and will remain fully effective.

Applicable law and competent court

These Terms and all disputes regarding the execution, interpretation and validity of this contract are subject to the law, the jurisdiction of the State and the exclusive jurisdiction of the court of the place where the Owner is based. The exclusive forum of the consumer is an exception, if the law provides.

Online dispute resolution for consumers

Consumers residing in Europe must be aware that the European Commission has set up an online platform that provides an alternative dispute resolution tool. This tool can be used by the European consumer to resolve in a non-judicial way any dispute relating to and / or deriving from contracts for the sale of goods and services entered into online. Consequently, if you are a European consumer, you can use this platform for the resolution of any dispute arising from the online contract entered into with the Owner.
The Owner is available to answer any question sent by email to the email address published in this document. * Detailed information can be found on the page in the original language